3․2 Handset, Speakerphone, and Headset Jack

The ShoreTel 230 IP Phone includes a comfortable handset for private calls, a high-quality speakerphone for hands-free conversations, and a convenient headset jack․ These features ensure flexibility and comfort, allowing users to choose their preferred method of communication, whether in private or collaborative settings․

3․3 Custom Keys and LED Indicators

The ShoreTel 230 IP Phone features customizable keys with LED indicators․ These LEDs display status through colors: steady green for active use, blinking green for calls on hold or incoming, and red for do-not-disturb mode․ This visual feedback helps users quickly assess call states and key functions․

Initial Setup and Configuration

Connect the ShoreTel 230 IP Phone to your network, assign your extension, and log in to access features like voicemail and call handling․

4․1 Connecting the Phone to the Network

Connect the ShoreTel 230 IP Phone to your network using an Ethernet cable․ Plug one end into the phone’s Ethernet port and the other into your network jack․ Ensure the phone powers on and obtains an IP address automatically․ Verify connectivity by checking the LED indicators and network settings via the phone’s menu․

4․2 Assigning Your Extension

To assign your extension, press the phone’s menu key and navigate to “Settings․” Select “Extension Assignment” and enter your assigned extension number․ Press “Save” to confirm․ Your phone will now be associated with your extension, enabling call routing and voicemail access․ Ensure you log in to activate all features․

4․3 Logging In and Accessing Voicemail

To log in, press the voicemail key or dial your extension․ Enter your password when prompted․ Once logged in, navigate through the menu to review, play, or delete messages․ Use the keypad to manage voicemail settings or record greetings․ Press * to return to the main menu for additional options․

Placing and Managing Calls

Effortlessly place calls using the handset or speakerphone․ Manage multiple calls with features like hold, park, and call waiting․ Ensure seamless communication with intuitive controls and clear audio․

5․1 Making Calls Using the Handset

Lift the handset and dial the desired extension or external number․ For internal calls, dial the extension directly․ For external calls, dial 9 followed by the number․ Wait for the recipient to answer․ Use the speakerphone if needed for hands-free communication․ Ensure clear audio and adjust volume as necessary for optimal call quality․

5․2 Using the Speakerphone for Hands-Free Calls

Press the speakerphone button to activate hands-free mode․ Dial the number or extension as needed․ Adjust the volume using the control buttons for optimal audio clarity․ The speakerphone is ideal for multitasking or group discussions․ Ensure the environment is quiet for clear communication․ You can switch back to the handset during the call if needed․

5․3 Handling Multiple Calls and Call Waiting

To manage multiple calls, use the navigation key to switch between active calls․ For call waiting, press the call key to answer a new call while placing the current call on hold․ Use custom keys to park calls or transfer them․ LED indicators provide visual cues for call status, ensuring efficient call management and minimizing interruptions․

5․4 Placing Calls on Hold and Parking

To place a call on hold, press the Hold button or the call’s custom key․ The custom key blinks green when a call is on hold․ For call parking, press the Park soft key, dial the park code, and announce the code to the caller before resuming․ LED indicators confirm the parked status․

Advanced Call Management Features

Explore advanced features like call transfer, forwarding, conferencing, and intercom․ These tools streamline communication, enhance productivity, and provide seamless call handling in various scenarios․ Use Do Not Disturb mode to manage interruptions effectively during critical tasks or meetings․

6․1 Call Transfer and Forwarding

Efficiently manage calls with transfer and forwarding options․ Press the Transfer button, dial the extension or external number, and confirm․ For forwarding, set preferences to redirect calls to voicemail or another number․ Custom keys with LED indicators show forwarding status, ensuring calls reach the right destination seamlessly․

6․2 Setting Up and Managing Conferences

The ShoreTel 230 supports conferencing for up to six participants․ To initiate, press the Confrn soft key during a call, then add participants by dialing their numbers․ Use the Conference key to manage sessions, and utilize LED indicators for monitoring․ Ensure seamless communication with advanced conferencing controls and options․

6․3 Using the Intercom Feature

To use the intercom, press the Intercom key, dial the extension, and speak․ The LED indicator flashes green when active․ This feature allows hands-free communication, ideal for quick announcements or informal chats․ Ensure the recipient’s phone supports intercom functionality for seamless connectivity and efficient communication․

6․4 Do Not Disturb and Call Handling Modes

Activate Do Not Disturb (DND) mode to block incoming calls, ensuring uninterrupted work․ Press the DND key or navigate via the menu․ Set up call handling modes to manage calls when busy, unavailable, or out of office․ Customize settings to route calls to voicemail or other extensions for efficient communication management․

Customization Options

Customize your ShoreTel 230 IP Phone to suit your preferences․ Program custom keys for frequently used functions, adjust audio settings for optimal sound quality, and personalize the phone display for a tailored experience․